At this point in time The Roots Cloud is only able to offer Mail 2nd Class delivery, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.

We at The Roots Cloud take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product at rootsdisorder@gmail.com , and after assessing the return product a refund will be processed straight away. You can also read are store policy.

The most easiest and effecient way to contact is is through email rootsdisorder@gmail.com or 515-709-6237, where we aim to reply back within 48 hours.